Are you looking for a technology supplier or a technology partner?
Investing in new digital solutions can be an expensive and risky initiative, although the potential benefits can make it worthwhile. Key to your success is the organisation you select to work with you on your technology change programme, but what kind of relationship works best, are you looking for a partner or for a supplier?
At Hart Square we are continually reviewing the way we describe and interact with the organisations that deliver products and services to our clients – but do we get it right? How has the relationship evolved? What can go wrong and how can we avoid that happening?
Rhys Evans, Head of Technology and Services, talks through the challenges of day to day interactions and how we aspire to build relationships that empower the organisations we work in the not-for-profit sector.